Shipping policy
We currently ship across Egypt.
Processing Time
Orders are processed within 2–4 business days.
Shipping Time
Estimated delivery times:
- Cairo & Giza: 2–4 business days
- Other Governorates: 3–5 business days
Delivery times may vary during holidays or promotional periods.
Customers will receive a tracking update once the order has been dispatched
Shipping & Delivery Policy
At Corelane, we are committed to providing a smooth and reliable shopping experience.
Delivery & Shipping Fees
Shipping fees are calculated at checkout and may vary depending on the delivery location.
Refused Deliveries
If a customer places an order and refuses to receive it without a valid reason, the customer will be responsible for the shipping and return shipping fees incurred by the delivery process.
Exchanges & Replacements
If a customer receives an order and wishes to exchange the size, color, or product, additional shipping fees may apply for the exchange process.
Package Inspection Policy
For quality control and product protection purposes, packages are not allowed to be opened before payment and order acceptance.
Customers are kindly requested to receive the order first. If there is any issue regarding the product, size, defect, or incorrect item, customers should contact our support team within 24 hours of delivery.
Our team will review the issue and provide an appropriate solution, including exchange or replacement when applicable.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us immediately with clear photos and your order number. We will investigate the issue and work to resolve it as quickly as possible.
Contact Us
For any delivery or order-related concerns, please contact our customer support team:
Email: support@thecorelane.com
Response Time: Within 24 Hours